Contact RoadCare Connect

For all non-emergency enquiries, please use the form below or email us directly at [email protected]. We aim to respond within two working days.

Business Model Statement

We are an online information service and coordination desk. Service availability depends on local partners. We do not operate a physical office and do not provide direct breakdown recovery. Our role is to provide information and facilitate connections with appropriate local service providers.

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Complaints & Escalation

If you are dissatisfied with our service, please email [email protected] with the subject line "Complaint" and include the following:

1. Your name and contact email
2. Date and nature of your original enquiry
3. Description of the issue and the outcome you experienced
4. Any relevant reference numbers or correspondence

We aim to acknowledge complaints within 2 working days and provide a substantive response within 10 working days. If you remain unsatisfied, you may seek further recourse through applicable consumer protection bodies in your country of residence.